What is what to do when your oculus controller won't turn on?

Troubleshooting Oculus Controller Not Turning On

If your Oculus (Meta) Quest controller refuses to power on, here's a systematic approach to diagnose and potentially fix the issue:

  1. Check the Batteries: This is the most common cause.

    • Ensure the batteries are inserted correctly, paying attention to the polarity (+ and - markings).
    • Try replacing the batteries with brand new batteries. Even seemingly new batteries can be weak. Don't use rechargeable batteries as they often don't provide sufficient voltage.
    • Clean the battery contacts in the controller with a cotton swab and a small amount of isopropyl alcohol to remove any potential corrosion or debris.
  2. Controller Pairing: If the controller appears on but isn't working within the headset.

    • Restart the Oculus/Meta Quest headset. This can often resolve temporary software glitches.
    • Re-pair the controllers: Go to the Oculus app on your phone, then to "Devices," choose your headset, then "Controllers," and follow the instructions to pair each controller.
    • Unpair the controller: If re-pairing fails, try unpairing the controller first through the Oculus app and then re-pair.
  3. Controller Damage or Internal Issues:

    • Inspect for Damage: Visually inspect the controller for any signs of physical damage, such as cracks, dents, or loose components.
    • Try different controllers If you have other Oculus controllers, try to use them. If your controllers work that means the problem is in the controller itself.
    • Contact Support: If none of the above solutions work, the controller may have a hardware malfunction. Contact Meta support for assistance. They may offer repair or replacement options.
    • Avoid disassembling the controller yourself unless you have experience with electronics repair. This could void any warranty and potentially damage the controller further.
  4. Connection and Interference

    • Reduce interference: Keep the playspace clear of other bluetooth or wireless devices that may interfere.
    • Proximity to the headset: Make sure the controller is close to the headset during the pairing process.

Here's a summary with linked terms: